Care and Support Workers

Roles delivering direct care, like Care and Support Workers, make up nearly 75% of the adult social care workforce in Cornwall. You may also see them called Healthcare Assistants or Community Care Workers depending on the employer or care setting. Each employer will have unique job descriptions for their own care staff which reflect the needs of their clients but, primarily, these roles support people with all aspects of everyday life. This can include personal care, mobility, and social and physical activities; and could be in residential, nursing or supported living accommodation, or in a person’s own home.

Care Workers can choose to focus their skills to become a specialist in a particular area, for example:

  • working with people with dementia
  • providing end of life care
  • caring for the elderly
  • supporting people with learning disabilities
  • becoming an advocacy worker

As a specialist, they work with other organisations to make sure the people they look after have access to the most appropriate care. They may also have additional responsibilities developing policies and procedures within their organisation and supporting colleagues with best practice.

With the right training and experience Care Assistants can progress into various leadership or management positions, or undertake additional qualifications to move into regulated roles like nursing or social work.

Amy's Testimonial - Care Assistants and Support Workers

Becoming a Care and Support Worker

You don’t need any specific qualifications to become a Care Assistant or Support Worker but you will need good English and number skills. It helps to have previous experience working with vulnerable adults but it’s not essential as long as you have the right values. Previous experience includes work placements/training courses, your personal life or time spent as a volunteer. For more information on starting a career in social care and the support available, visit our Get Started page.

Once you are working, your employer will support you to complete the mandatory Care Certificate as part of your induction. You may then choose to do additional formal qualifications depending on your area of work or chosen career path, such as higher level diplomas and apprenticeships. See our Development page for more information.

Search for Care jobs

Useful links for Care and Support Workers