Our Community Services Care Coordinators are our team leaders within Corserv Care’s organisation. Providing guidance and support to the team and ensuring that team members undertake and participate in training and supervision.
Your job will be varied and challenging, as you develop your team whilst ensuring the Care & Support Services team provide people with a safe, responsive, effective, compassionate and high-quality care within their own homes.
As a Cornwall Council owned company, we offer a variety of care services and our workers work in our Community based teams including reablement and domiciliary care.
All we ask is that our values are your values. Committed, kind, caring and compassionate. High-quality, reliable, trustworthy and consistent. Collaborative, respectful, connected and understanding. Proactive, flexible, innovative and problem-solving.
What you’ll be doing
To effectively lead and manage a staff team of support workers in the geographical area, ensuring staff are well supported and directed in their day-to-day activities. This will include regular care supervision, performance management, appraisals and team meetings.
Rota management for the staff and general administration duties including managing staff and Service user files at the central office.
Identify training and development needs of the staff teams you manage and liaise with the Learning & development team to ensure training is up to date.
Establish excellent interpersonal skills within the team to facilitate the delivery of a high quality Supported Lifestyles Service at all times.
To monitor risk assessments for individual Service users and implement measures to ensure that identified risks are managed appropriately whilst enabling the individual to live a full and fulfilling life.
To liaise with health care professionals, in discussion with the Manager. Raise concerns where necessary to ensure the best possible support is obtained and provided to individual customers.
To attend and participate in Multi-disciplinary team meetings; supporting and advocating the best interests of the customer.
To manage sickness within the service in line with the sickness policy.
Ensure that all Care Plans and risk assessments are continually monitored and reviewed, documented and fed back to the team and form part of the ongoing assessment and monitoring system set in place for the individual customer.
To attend meetings and appointments with customers as required and include relevant information within the care plan and risk assessments.
To have a good working knowledge of Safeguarding Adults policies and procedures; ensuring that all concerns are raised appropriately with your line manager, Adult Care and Support and the triage team.
To advise and manage training needs within the team and ensure that the team members attend required training as well as delivering training.
To support and mentor new staff into their role, ensuring that they gain the necessary confidence and skills required including assessing Care Certificate.
To complete incident reporting via the online system as per the Company’s policy and procedure.
To work within Corserv Care’s policies procedures and guidelines, ensuring the essential standards of quality and safety, statutory legislation and regulations are in place and maintained at all times.
To provide out of hours support to Support staff in the form of on call on a rota basis.
To carry out any other duties as reasonably required by your Line Manager.
We are looking for you to bring:
Lead by example at all times and deliver best practices
Support the ongoing development of your teams and actively engage in performance management behaviours
Inspire commitment and engagement in your teams
Take accountability for your team and yourself
NVQ3 Health and Social Care or equivalent
Minimum 2 years in a supervisory role
Evidence of leading a successful team/services
Setting/achieving business and quality targets
IT skills / Budget Finance Management
Driving licence and use of a Vehicle
Our offer to you
Working Hours: 37 per week
Contract Type: Permanent
Base: Locations in Truro, St Ives, Penzance, Camborne, Redruth
Working with us you will have an employee benefits package that includes:
Pension: A generous pension scheme with employer contribution
Holiday: Starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional , plus bank holidays
Equipment: Laptop and tablet.
Access to Employee Discount Scheme, Blue Light card and Vectis card: All provide various discount on groceries, household bills, holidays and much more
Access to dedicated Wellbeing support.
Potential sponsorship to complete qualifications in Care.
Opportunities: We offer opportunities to progress and develop a rewarding career. We aim to support our employees and help them find their dream role within Corserv Care.
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.
Committed; kind, caring and compassionate. High-quality; reliable, trustworthy and consistent. Collaborative; respectful, connected and understanding. Proactive; flexible, innovative and problem-solving.
Email your CV to firstname.lastname@example.org
Thank you for your interest in supporting our important work at the Corserv Group.