Senior Support Workers are experienced Support Workers with additional ‘Key Worker’ responsibilities for a particular person supported by their team. This tends to be someone they know very well or have a great relationship with. Senior Support Workers are often the main interface between the person, their family and the team. Good communication and organisational skills are needed to bring together views, professional advice and information on the person’s wishes and needs, and to make sure everyone is on the same page (or at least reading the same book!). Senior Support Workers have good written and verbal communication skills, providing timely factual written and verbal reports to the Registered Manager so they can understand any changes in needs, progress against any particular goals, and levels of satisfaction with the service they are providing.
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