Are you committed to helping?
Our Values:
Rightnurse Care Services are extremely proud of our organisation and the team/ethos we have built. We know that our staff are fantastic assets and the key to achieving our goals of high -quality, person-centred care, as well as ongoing service success.
Our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference to the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for those we support. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.
Every member of staff promotes loyalty, honesty, commitment to high-quality care consistent with your role and hard work. Everyone has an important part to play and all of us are reliant upon one another making a full contribution towards generating a harmonious and efficient working environment.
What you will bring…
A self-motivated individual who wishes to be kept on their toes, in a work environment which can change based on internal and external factors. Able to take all things in your stride – with cool composure. You will have a strong team ethic and understanding of your role and how that will play into our purpose of supporting inclusivity, equality and living well. You will work within the highest levels of confidentially and privacy.
For an informal discussion or further information about this role please contact 01872 274120 for more information.
JOB DESCRIPTION
We specialise in supporting adults with a range of Learning disability, mental health and cognitive impairment. Within this, our service users also present with many complex needs such as alcoholism, Aspergers/Autism, cognitive decline, challenging behaviour and/or medical issues. We support them to live in their own properties, in their own communities: environments they know and trust. We provide practical support with personal care, medication, social assistance and emotional support, to name but a few.
You will need to demonstrate positive Values and Behaviours in all interactions, raising awareness and improving practice in respect of Equality and Diversity and promotion of Human Rights within the workplace.
What You’ll Do
As Senior Support Worker with Rightnurse, you’ll take on a dynamic role that allows you to make a real difference every day. Key responsibilities may include:
*Delivering specialist directed support to individuals during acute episodes and responding to mental health crises, de-escalating aggressive or high-risk behaviours through planned and structured positive behaviour delivery
*Delivering and maximising therapeutic support with complex service users through collaborative working and community engagement
*Supporting and monitoring individualised care plans to maximise emotional and mental well-being.
*Advocating for patient rights, ensuring dignity and respect in every interaction.
*Collaborating with multidisciplinary teams to deliver comprehensive and compassionate care.
*Assessing and monitoring at-risk patients for signs of suicidal ideation or self-harm, recording and reporting swiftly to ensure safety.
*Documenting and cultivating clear and concise evidence based care records working with professional integrity at all times
*Work in services to actively promote best practice, build strong trusted professional relationships and empower independence and growth to those you support
What We Need From You
*A professional, values based and a proactive approach to support
*At least six months of UK-based paid experience within a complex care and mental health establishment
*At least 6 months proven experience of delivering successful PBS, MAPPA, Behaviours that challenge planning and support pathways.
*The right to work in the UK.
*An excellent standard of English and effective communication skills.
*Flexibility to travel as required across our Countywide, community-based service delivery.
External Advert Notes: This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Essential Skills:Core Skills and Role Requirements:
• Adherence to CQC and Care Act 2014 guidelines, as well as following the Code of Conduct associated with each aspect of our regulated activities
• Working in collaboration with other team members, following instructions provided by management, provide feedback and knowledge informed guidance on complex situation and behaviour planning, whilst upholding the dignity, rights, independence and wellbeing of individuals.
• Be flexible within your role. This includes the occasional covering of night and weekend shift covers.
• Have a positive outlook.
• Be able to use your own initiative.
• Be punctual and reliable.
• Undertake further professional training where required, to assist professional progression and keep up to date with current legislation.
• Attend team meetings and have input.
• Attend regular staff supervision and annual staff appraisals.
• Follow company policies and procedures and keep updated with any changes communicated.
• Follow Health and Safety policies and procedures.
• Keep records and paperwork that are accurate and up to date on individual service users.
• Be polite and respectful to all service users no matter what a scenario holds, and ensuring dignity and privacy is respected.
• To follow and accept the guidelines of your employment contract.
• As a staff member you will be accountable for your actions and be answerable to the registered managers and company management.
• To take on board any other tasks that may be delegated by the managers.
• To cover if needed and if possible, any absence of fellow colleagues through staff sickness and staff holidays.
• To attend internal person-centred support plans and reviews meetings with other professional.
• To be a part of or report any safeguarding issues on service users to relevant agencies and managers.
• To respect and uphold confidentiality.
• Maintain effective communication with multi agencies and the rest of your team.
• To report immediately to the appropriate person, any concerns around wellbeing, illness, accidents, incidents or safety and follow guidelines appropriately.
• To be able to work as part of a team or where is it assessed as a safe to do so as a lone worker.
• A full driving licence, with access to your own insured vehicle is preferable
• Use your own vehicle for appointments or community visits in different locations. For which you will be paid 45p per in support mile.
• Uphold a non-judgemental approach to care that promotes equality, diversity and inclusion.
Please note this role is subject to a satisfactory DBS check and a minimum of two acceptable references.
