Job Description
We are seeking a dedicated and compassionate Support Time and Recovery (STaR) Worker to join our mental health residential rehabilitation and reablement service. The STaR Worker will play a crucial role in supporting our service users to achieve their recovery goals and engage effectively with the community. This role is integral to our service user-led approach, promoting independence and recovery through personalised support. This role involves working closely with residents, healthcare professionals, and other support staff to create a safe and supportive living environment.
We’re currently hiring for both full-time and part-time positions. Please note that the full-time role involves 12-hour shifts and requires availability to work every other weekend.
Key Responsibilities:
Goal-Oriented Support:
- Work collaboratively with service users to identify and agree on recovery-focused goals.
- Develop and implement action plans to achieve these goals, regularly reviewing and adjusting as needed.
- Facilitate goal-related tasks, providing practical and emotional support to service users.
Community Engagement:
- Encourage and assist service users in engaging with community activities and resources.
- Foster relationships with local organizations and community groups to create opportunities for service user participation.
- Support service users in accessing education, employment, and social activities as part of their recovery journey.
Recovery Focused Approach:
- Promote a recovery-oriented environment, encouraging service users to take an active role in their own recovery process.
- Utilise recovery-focused interventions and tools to support service users in building skills and resilience.
- Advocate for service users’ needs and preferences within the service and the wider community.
- Collaborate with a multidisciplinary team to ensure holistic care and support for residents.
Key Worker System:
- Act as a key worker for assigned service users, providing consistent and personalized support.
- Maintain accurate and up-to-date records of service user progress, ensuring confidentiality and data protection.
- Coordinate with other staff members and external agencies to ensure a holistic approach to care.
Service User Led Approach:
- Empower service users to have a voice in their care and the running of the service.
- Involve service users in the planning, development, and evaluation of the service.
- Respect and promote the rights, choices, and independence of service users.
Care and support
- Providing personal care, if needed, supporting individuals with personal hygiene and continence support
- Supporting with medication management and encouraging skills to enable self-administration of medication
- Monitoring and managing medical conditions with support of other agencies
Other requirements:
- Work on a 2-week rolling rota shift pattern, ensuring continuous support and care for residents.
- Respond to crises and emergencies in a calm and effective manner.
- Maintain accurate and up-to-date documentation in compliance with regulatory standards.
- Promote a safe and inclusive environment, respecting the rights and dignity of all residents.
About You:
The successful candidate will have the following qualities:
Qualifications and Experience:
- Relevant qualification in mental health, social care, or a related field.
- Knowledge of mental health conditions and best practices in mental health care.
- Strong understanding of recovery principles and person-led care.
- A good understanding of safeguarding
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team and independently.
- Empathy, patience, and a non-judgmental approach to supporting individuals with mental health needs.
- At least 2 years-experience working in a mental health or social care setting, preferably within a residential service.
What’s in it for you?
You will get to work in a new service and help transform services for those struggling with their mental health, supporting people to identify goals, learn skills and move forward on their journey of recovery.
At CHAOS, we value all the people who work for us and all the people we support or work with. We encourage learning and like to do things a little differently so look for innovative ways of working closely with those we support to improve services and achieve better outcomes for all.
More About Us
The CHAOS Group is a B Corp and Living Wage Foundation certified organisation based in Mid Cornwall, specialising in well-being, care, digital innovation, employability & farming. The CHAOS Group family is a collection of like-minded and community-focused social enterprises, working together to bring a positive change. Our brands include, Stayathome, CHAOS Farm, CHAOS at Eden, CHAOS Local, CHAOS Digital (home of CHAOS Radio & CHAOS TV) and Iconic Hair and Beauty.
As a CHAOS Group employee, you will also receive:
- Excellent on-call support from a duty manager
- Free Uniform
- Full Induction and ongoing training program
- Competitive rates and a Career Development Plan
- Pension Scheme
- 20% off Hair and Beauty treatments in our Salon (Iconic Hair and Beauty)
We strongly believe that happy staff are the best staff. Therefore, we want to make sure your work is something that you are happy with. We can work with you through flexible work.
For more information about this job opportunity, you can contact our HR team on 01872 277600 or by emailing hello@chaosgroupcornwall.co.uk
